FAQ

  • Where are you located?

    We are apart of Serenite Spa and Salon Suites. We are located in Glen Burnie , Md off of Aquahart Rd. Next to the Anne Arundel Health Service building and Brusters Ice Cream. We are in the first floor Suite 100 our Room number is 6.

  • How do I book a service I don’t see.

    Please contact us directly if you do not see a service you’re looking to book. We will book you directly and send necessary information.

  • Does my coupon or gift certificate expire?

    All coupons or gift certificates will have expiration date located on them unless stated otherwise, they’re good to use up to 6 months of purchase.

  • Can I book multiple services a day?

    If your looking to book multiple services please contact directly to ensure service providers are available for day and time.

  • How long is each session?

    Session times will be listed when booking unless stated otherwise, their time limit you booked for your appointment, will be the time you receive. If you are late to a massage appointment you will receive remainder of time. If your more than 15 min late to body waxing or body treatment you will be asked to reschedule and charged 50%.

  • Late or cancellation Policy?

    If you’re late to your massage you will receive remainder of time, if you’re late to your waxing or body treatment more than 15min you will need to reschedule and will be charged 50%. If your cancel or no show within 24hr you will be charged 100%.